Estimated dispatch time is 3-4 working days from the order date.
We offer 2 shipping rates: USPS (8-12 working days) at $0.00; UPS Express (3-5 working days) at $24.99.. Learn more...
We stand behind each of our products with Warranty and Free Ring Resizing service.
In the rare event that you find an imperfection or defect, we invite you to send it back to us to be inspected. If the defect is determined to have occurred during the manufacturing process, we'll replace any lost/chipped gemstone and accent diamonds or repair the item at no cost to you in the first ONE YEAR of ownership.
If your center gemstone or diamond is lost, chipped or got broken from/in the original setting after one (1) year of purchase, we will replace the gemstones at discounted price.
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns or exchanges for custom and personalized orders. For all other items we gladly accept returns and exchanges. Just contact us within 7 days of delivery, and ship item back within 14 days of delivery.
To make a return, please email us for a return authorization at firstname.lastname@example.org with the subject "Return Request - Order #xxxx (no refund will be granted without a return authorization!).
14K gold items are subject to a 20% restocking fee on all returnable items within the 14 days of the purchasing date. Refer to our Restocking Fee Policy for more info.